Delivery Information For UK Orders.
All postage costs are calculated for products being shipped to United Kingdom. If you would like your item to be sent to the Channel Islands, Ireland (including Northern Ireland) Europe or any where else in the world please contact us directly and we will be happy to provide you with a quote
Postage of lighter items £4.95
Postage of heavier items (over 10kg) for example writing slopes and chairs £10.95
Please allow up to 5 working days for delivery in the UK. We often send items out in 1-2 working days. We ask you to allow up to 5 working days in case items are sent directly from our suppliers/manufacturers as this can result in a slight time delay. If you would like to be sure when we are able to send an item out please feel free to contact us with details of the products you would like to order and we can confirm how quickly you are likely to receive your order.
Some of our products are dispatched from more than one warehouse, therefore you may receive more than one delivery.
Delivery Information Outside of the UK
If you live outside of the UK and would like to order a product please get in touch with us first as we will need to obtain a courier quote specific to the products that you would like to order. The information we need is on our page relating to International delivery.
The Sittingwell 30 day money back guarantee covers the full refund of the product itself and not shipping costs. The customer will be liable for the full postage costs of returning any unwanted items. We recommend a courier service where safe arrival can be tracked. The only exception to this guarantee is for bespoke/made to measure products that are non-refundable so please ensure your measurements are correct before you contact us and give permission for these to be made.
Should you need to return any of your products by the 30 day money back period please enclose the product along with all packaging and your details and return them to:
16 Spring Walk
As soon as we have safely received your products we will contact you and issue a full refund on the cost of the products returned.