Delivery Information.

All postage costs are calculated for products being shipped to United Kingdom.

Postage of lighter items £4.95

Postage of heavier items (over 10kg) for example kneeling chairs £10.95

Please allow up to 5 working days for delivery in the UK.  We often send items out in 1-2 working days but ask you to allow up to 5 working days in case items are sent directly from our suppliers/manufacturers as this can result in a slight time delay.  If you would like to be sure when we are able to send an item out please feel free to contact us with details of the products you would like to order and we can confirm how quickly you are likely to receive your order.

Some of our products are dispatched from more than one warehouse, therefore you may receive more than one delivery.

Returns

The Sittingwell 30 day money back guarantee covers the full refund of the product itself and not shipping costs. The customer will be liable for the full postage costs of returning any unwanted items. We recommend that you use a courier or Royal Mail tracked service where safe arrival can be tracked.  The only exception to this guarantee is for bespoke/made to measure products that are non-refundable so please ensure your measurements are correct before you contact us and give permission for these to be made.

Should you need to return any of your products by the 30 day money back period please enclose the product along with all packaging and your details and return them to:

Sittingwell® Ltd

16 Spring Walk

Reading

RG10 8DX

As soon as we have safely received your products we will contact you and issue a full refund on the cost of the products returned.